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E-Statements

Go Green! Help reduce paper and conserve resources. Any member of NEFCU can sign up to receive free electronic statements. Benefits of e-statements include:

  • 12 months of electronic statements stored online.
  • An electronic version of your statement that looks just like the paper statements that can be viewed, downloaded, or printed.
  • Email notifications of statement availability.

Frequently Asked Questions

What is an E-statement?
An E-statement is your account statement delivered to you electronically. It is free and easy!

How do I sign up for E-statements?
Sign into your online banking account and click the "Self Service" tab. Next, click eStatements under the "Additional Services" tab and follow the prompts.

How will I know when my statement is ready to be viewed online?
The 1st week of the month, you will be sent an email containing your statement as an attachment. Double-click on the .PDF attachment to view your statement.

What is .PDF?
Adobe Portable Document Format (PDF) is a standard file format for distributing electronic documents. Adobe PDF files can be viewed, saved, and printed by using Adobe Acrobat Reader software.

What if I don’t have Adobe Acrobat Reader?
The basic Adobe Acrobat Reader software is available for free at www.adobe.com

How do I save my E-statements?
Once you have opened your E-statement, you can save it using the small disk icon on the toolbar of your Adobe Acrobat Reader software. Provide a name for the file.

How do I print my E-statement?
By using the Adobe Acrobat Reader toolbar, press the printer icon. You can either print the entire statement or just a particular page.

What if I enroll but decide I want to change back to paper statements?
Go to the "Services" section of Online Banking and click on "Change e-Statement Options". Click on the "Statement Option" drop down menu to select your preferred option for receiving statements. Or, contact an NEFCU Member Service Representative and let them know your preferred option for receiving statements.

What if I change my e-mail address?
Go to the "Services" section of Online Banking and click on "Change e-Statement Options". Enter your new e-mail address in the "New Email Address" box. Or, contact a Member Service Representative and let them know your new e-mail address.